The Rotor Analysis Diagnostic System (RADS) also known as the Aviation Vibration Analyzer (AVA) offers a 'single-shot' rotor track and balance capability.
TABLE OF CONTENTS
- RADS-NG
- Help and Support
- Continued Support of RADS-AT
- Configuration Files and Freshdesk Account Requests
RADS-NG
Help and Support
To access RADS configuration scripts and knowledge base articles located here Freshdesk link, you will need to login to your Freshdesk account. To request a new account please email RADS.Support@ge.com or click the following link RADS Freshdesk Account Request
If you have any questions or require any further assistance, please contact us:
New Sales and Spares (US): +1-616-600-3825 | Email: RADS.Sales@ge.com
Repairs and Calibration (US): +1-727-532-6606 | Email: RADS.Repairs@ge.com
Technical Support and Training (UK): T: +44 7584 112603 | Email: RADS.Support@ge.com
Continued Support of RADS-AT
RADS-NG will replace RADS-AT. RADS-AT contains obsolete parts and is therefore no longer available for purchase. However, GE Aerospace will continue to offer repair and support for this RADS-AT. Support for RADS-AT will end when GE Aerospace are no longer able to source parts for the system. We will endeavor to repair RADS-AT systems sent to us unless the repairs is deemed uneconomical or requires replacement of an obsolete part. At this time we do not have a forecast date for the end of RADS-AT support, and plan to continue support for the system as long as it is economically viable.
If you have a RADS-AT system please contact RADS.Repairs@ge.com for repair enquiries, including calibration, and RADS.Support@ge.com for general support.